Frequently asked questions

Your Account


Do I need to create an account to place an order with you?

Creating an account is really easy and only takes a couple of minutes.  You’ll need to enter your name and address details and then create a password. By having an account at Scratch72 you will be able to earn loyalty points which can be redeemed for money off a purchase, check the status of your order, and save you details to speed up placing an order in the future. Of course you don’t have to create an account to order with us, however you will still need to enter your name, address and payment details but these won’t be stored.

How do I change and check my account details?

You can log into your account here:

I’ve forgotten my password

No problem - all you need to do is request a password reset here:

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